Text Messaging Privacy Policy
Effective Date: August 28, 2026
This Text Messaging Privacy Policy describes how the business or brand identified when you enroll in a text messaging program (the “Participating Business,” “we,” “us,” or “our”) collects, uses, protects, and discloses information associated with its SMS and MMS text messaging programs.
This policy applies specifically to information collected or processed in connection with our text messaging programs.
1. Information We Collect
When you interact with our text messaging program, we may collect:
Your mobile telephone number
Your name and customer or company information, when associated with your account
Records showing when, where, and how you opted in
The consent language presented to you when you opted in
The date and time of your consent
Messages sent to and received from your telephone number
Opt-in, opt-out, HELP, and other messaging requests
Delivery and messaging status information
Order, delivery, account, transaction, or customer-service information necessary to provide relevant messages
Technical information provided by our messaging and telecommunications service providers
2. How We Use Information
We may use text messaging information to:
Send messages you requested or consented to receive
Provide order, delivery, pickup, scheduling, and transaction updates
Provide account and customer-service communications
Respond to questions or requests
Send marketing or promotional communications when you have consented to receive them
Record and manage your messaging preferences
Process opt-out requests
Maintain records of consent
Prevent fraud, abuse, and unauthorized use
Maintain and improve our communications systems
Comply with applicable legal and regulatory requirements
3. Text Messaging Consent and Mobile Information
We treat mobile telephone numbers and text messaging consent information as confidential information.
We do not sell, rent, or share your mobile information, text messaging opt-in data, or consent with third parties or affiliates for their own marketing or promotional purposes.
Text messaging originator opt-in data and consent are excluded from any disclosure of personal information to third parties or affiliates for marketing or promotional purposes.
Consent provided to one Participating Business is not treated as consent to receive text messages from a separate affiliated or related business unless you separately opt in to that business’s messaging program.
4. Service Providers
We may use third-party service providers to operate our text messaging program, including telecommunications providers, messaging platforms, software providers, hosting providers, and other technology vendors.
These providers may process your mobile number and messaging information only as necessary to provide services to us or otherwise as permitted by law.
Providing information to a service provider that processes information on our behalf is not authorization for that provider to use your mobile information or messaging consent for its own marketing purposes.
5. Other Disclosures
We may disclose information when reasonably necessary to:
Comply with applicable laws, regulations, court orders, subpoenas, or other legal processes
Protect the rights, property, safety, or security of our customers, employees, businesses, or others
Detect or prevent fraud, security incidents, or illegal activity
Investigate misuse of our systems
Complete a legitimate business transaction such as a merger, acquisition, restructuring, or sale of business assets, subject to applicable privacy laws and protections
Text messaging opt-in data and consent will not be transferred for the purpose of enabling another party to market or promote its products or services to you.
6. Retention
We retain text messaging information for as long as reasonably necessary to operate the messaging program, maintain records of consent and opt-out requests, provide customer service, resolve disputes, enforce agreements, and comply with applicable legal requirements.
We may retain records showing that you opted out after your other customer information is deleted when necessary to ensure that we continue honoring your opt-out request.
7. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.
No electronic communications or information-storage system can be guaranteed to be completely secure.
8. Your Choices
Participation in our text messaging program is voluntary.
You may withdraw your consent to receive text messages at any time.
Reply STOP to a message to unsubscribe.
You may also communicate your request to stop receiving messages through other reasonable methods made available by the Participating Business.
For assistance, reply HELP or contact the Participating Business directly.
Opting out of text messages does not necessarily affect communications through other channels, such as email, telephone, postal mail, or communications necessary to complete a transaction, unless your request indicates otherwise or applicable law requires otherwise.
9. Privacy Rights
Depending on where you reside and applicable law, you may have rights regarding personal information maintained about you, including rights to request access to, correction of, or deletion of certain personal information.
Requests may be submitted using the contact information provided by the Participating Business on its website.
We may need to verify your identity before processing certain privacy requests.
10. Children’s Privacy
Our business text messaging programs are not intended to knowingly collect personal information from children in violation of applicable law.
11. Changes to This Policy
We may update this Text Messaging Privacy Policy periodically to reflect changes to our practices, technology, legal requirements, or messaging programs.
The current version will be posted on our website and will identify its effective date.
12. Contact Us
If you have questions about this Privacy Policy or our text messaging practices, contact the Participating Business using the contact information provided on its website.
For assistance with an active text messaging program, you may also reply HELP to a message you received.